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En gl is h en gl is h en gl is h en gl is h – Asus G10AC User Manual

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70

Chapter 7: Troubleshooting

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System

Problem

Possible Cause

Action

System speed is

too slow

Too many programs are

running.

Close some of the programs.

Computer virus attack

• Use an anti-virus software to

Use an anti-virus software to

scan for viruses and repair your

computer.

• Reinstall the operating system.

Reinstall the operating system.

The system often

hangs or freezes.

Hard disk drive failure

• Send the damaged hard disk

end the damaged hard disk

drive to ASUS Service Center for

servicing.

Memory module problems

• Replace with compatible memory

Replace with compatible memory

modules.

• Remove the extra memory

Remove the extra memory

modules that you have installed,

then try again.

• Contact the ASUS Service Center

Contact the ASUS Service Center

for assistance.

There is not enough

air ventilation for your

computer.

Move your computer to an area with

better air flow.

Incompatible softwares are

installed.

Reinstall the OS and reinstall

compatible softwares.