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En gl is h en gl is h – Asus G10AC User Manual

Page 69

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ASUS G10AC

69

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LAN

Problem

Possible Cause

Action

Cannot access

the Internet

The LAN cable is not

connected.

Connect the LAN cable to your

computer.

LAN cable problems

Ensure the LAN LED is on. If not,

try another LAN cable. If it still does

not work, contact the ASUS service

center.

Your computer is not

properly connected to a

router or hub.

Ensure that your computer is properly

connected to a router or hub.

Network settings

Contact your Internet Service Provider

(ISP) for the correct LAN settings.

Problems caused by the

anti-virus software

Close the anti-virus software.

Driver problems

Reinstall the LAN driver

Audio

Problem

Possible Cause

Action

No Audio

Speaker or headphone is

connected to the wrong

port.

• Refer to your computer’s user

Refer to your computer’s user

manual for the correct port.

• Disconnect and reconnect the

Disconnect and reconnect the

speaker to your computer.

Speaker or headphone

does not work.

Try using another speaker or

headphone.

The front and back audio

ports do not work.

Try both the front and back audio

ports. If one port failed, check if the

port is set to multi-channel.

Driver problems

Reinstall the audio driver