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Asus DSL-N11 User Manual

Page 29

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9

Chapter 5: Troubleshooting

DSL-N11

Problem

Action

Cannot access the Internet

via wireless LAN adapter

• Move the router closer to the wireless client.

• Check whether the wireless adapter is

connected to the correct wireless router.

• Check whether the wireless channel in use

conforms to the channels available in your

country/ area.

• Check the encryption settings.

• Check if the ADSL or Cable connection is

correct.

• Retry using another Ethernet cable.

Internet is not accessible

• Check the status indicators on the ADSL

modem and the wireless router.

• Check if the WAN LED on the wireless

router is ON. If the LED is not ON, change

the cable and try again.

When ADSL Modem “Link”

light is ON (not blinking),

this means Internet Access

is possible.

• Restart your computer.

• Refer to the Quick Start Guide of the

wireless router and re-configure the settings.

• Check if the WAN LED on the wireless

router is ON.

• Check the wireless encryption settings.

• Check if the computer can get the IP

address (via both wired network and

wireless network).

• Ensure that your web browser is configured

to use the local LAN, and is not configured

to use a proxy server.