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Dbx 266xs – dbx 266xs User Manual

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Section 4 - Technical Support and Facts

4.1 Technical Support

The 266xs is an all-solid-state product with components chosen for high performance
and excellent reliability. Each 266xs is tested, burned-in and calibrated at the factory
and should require no internal adjustment of any type throughout the life of the unit.
We recommend that your 266xs be returned to the factory only after referring to the
manual and consulting with dbx Customer Service.

Our phone number, Fax number and address are listed on the back cover of this manual.

When you contact dbx Customer Service, be prepared to accurately describe the problem.
Know the serial number of your unit. This is printed on a sticker attached to the
side panel of the unit.

NOTE: Please refer to the terms of your Limited Two-Year Standard Warranty, which extends
to the first end user. After the warranty expires, a reasonable charge will be made for
parts, labor, and packing if you choose to use the factory service facility. In all cases, you
are responsible for shipping charges to the factory. dbx will pay return shipping if the unit
is still under warranty.

Shipping Instructions: Use the original packing material if it is available. Mark the
package with the name of the shipper, and with these words in red: DELICATE INSTRUMENT,
FRAGILE! Insure the package properly. Ship prepaid, not collect. Do not ship parcel post.

4.2 Registration Card and User Feedback

We appreciate your feedback. After you have an opportunity to use your new 266xs,
please complete the Registration Card and return it.

Section 4

Technical Support and Facts

9

dbx 266xs

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