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6 software update, 7 how to proceed in case of repair – VEGA VEGAPULS SR 68 4 … 20 mA_HART - four-wire User Manual

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9 Diagnosis, Asset Management and service

VEGAPULS SR 68 • 4 … 20 mA/HART - four-wire

38295-EN-130624

In the factory

Or on site by the user

In both cases, the serial number of the sensor is needed. The serial

numbers are stated on the type label of the instrument, on the inside

of the housing as well as on the delivery note.
When loading on site, first of all the order data must be downloaded

from the Internet (see operating instructions manual "Electronics

module").

9.6 Software update

The following components are required to update the sensor soft-

ware:

Sensor

Voltage supply

Interface adapter VEGACONNECT

PC with PACTware

Current sensor software as file

You can find the actual sensor software as well as detailed infor-

mation of the procedure under "www.vega.com/downloads" and

"Software".
You can find information about the installation in the download file.
Caution:

Instruments with approvals can be bound to certain software ver-

sions. Therefore make sure that the approval remains effective with a

software update.
You can find detailed information on www.vega.com/downloads and

"Approvals".

9.7 How to proceed in case of repair

You can find a repair form as well as detailed information on how to

proceed under www.vega.com/downloads and "Forms and certifi-

cates".
By doing this you help us carry out the repair quickly and without hav-

ing to call back for needed information.
If a repair is necessary, please proceed as follows:

Print and fill out one form per instrument

Clean the instrument and pack it damage-proof

Attach the completed form and, if need be, also a safety data

sheet outside on the packaging

Please contact for the return shipment the agency serving you. You

can find the agency on our home page www.vega.com.