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8 maintenance and fault rectification, 1 maintenance, 2 rectify faults – VEGA VEGASON 63 4 … 20 mA_HART - four-wire User Manual

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8 Maintenance and fault rectification

VEGASON 63 • 4 … 20 mA/HART - four-wire

28780-EN-130417

8 Maintenance and fault rectification

8.1 Maintenance

If the instrument is used properly, no special maintenance is required

in normal operation.

8.2 Rectify faults

The operator of the system is responsible for taking suitable meas-

ures to rectify faults.

VEGASON 63 offers maximum reliability. Nevertheless, faults can oc-

cur during operation. These may be caused by the following, e.g.:

Sensor

Process

Voltage supply

Signal processing

The first measures to be taken are to check the output signals as well

as to evaluate the error messages via the display and adjustment

module. The procedure is described below. Further comprehensive

diagnostics can be carried out on a PC with the software PACTware

and the suitable DTM. In many cases, the causes can be determined

and the faults rectified this way.

Should these measures not be successful, please call in urgent cases

the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is available to you 7 days a week round-the-clock. Since

we offer this service world-wide, the support is only available in the

English language. The service is free of charge, only the standard

telephone costs will be charged.

Connect a handmultimeter in the suitable measuring range according

to the wiring plan. The following table describes possible errors in the

current signal and helps to remove them:

Error

Cause

Rectification

4 … 20 mA signal

not stable

Level fluctuations Set damping via the display and ad-

justment module

4 … 20 mA signal

missing

Electrical connec-

tion faulty

Check connection according to

chapter "Connection steps" and if

necessary, correct according to chap-

ter "Wiring plan"

Voltage supply

missing

Check cables for breaks; repair if nec-

essary

Operating voltage

too low or load re-

sistance too high

Check, adapt if necessary

Reaction when malfunc-

tions occur

Failure reasons

Fault rectification

24 hour service hotline

Check the 4 … 20 mA

signal