VTech DS6641_-2 Abridged manual - Manual (Page 12)

2
Replace a handset
If you want to replace a handset or reassign the designated handset number of a
registered handset, you must deregister all handsets and then individually register
each handset.
To deregister all handsets:
Press and hold FIND HANDSET on the telephone base for about 0 seconds
until the telephone base shows Registering... then De-register? The IN USE
light flashes.
Immediately press and release
MENU/SELECT or FIND HANDSET. The
telephone base displays Please wait.
All handsets show To register HS... and ...see manual alternately when the
deregistration process completes. The deregistration process takes about
0 seconds to complete.
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer service,
visit our website at www.vtechphones.com or call (800) 595-95. In Canada, go to
www.vtechcanada.com or call (800) 267-7377.
I cannot add and connect my cell phone to the telephone base.
Make sure you have cellular coverage.
Make sure your cell phone is compatible with your
DS6641. Check the Bluetooth
compatibility list at www.vtechphones.com.
Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of
your cell phone for more information.
Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
To connect your cell phone, make sure that your cell phone is connected and active on the
device list.
Remove
VTech DS6641 from your cell phone’s handsfree device history list (see the user’s
manual of your cell phone for more information).
Carefully follow the pairing instructions on page 5 and make sure that your cell phone is not
connected to any other Bluetooth device.
Turn off your cell phone, then turn it on again.
For some cell phones, you must authorize
VTech DS6641 device in your cell phone’s
Bluetooth feature. See the user’s manual of your cell phone for more information.
Manually connect your cell phone to
VTech DS6641. Refer to the user’s manual of your cell
phone for more information.
Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 5
seconds, then plug it back in. Repeat the above suggestions.
The PIN on the telephone base does not work.
Make sure you enter the correct PIN. The default PIN is 0000.
Can the DS6641 help the poor cell phone reception in my house?
If your cell phone has poor reception in your home, the DS6641 cannot improve the
reception. However, if there is a location in your house with better reception, you can leave
your cell phone at that location while you use the DS6641 cell line. In order for this to work,
the telephone base must be within 30 feet of the cell phone.
My telephone does not work at all.
Make sure the battery is installed and charged correctly. For optimum daily performance,
return the cordless handset to the charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 5 seconds, then plug it
back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Charge the battery in the cordless handset for at least hours. For optimum daily
performance, return the cordless handset to the handset charger after use.
If the battery is completely depleted, charge the cordless handset for at least 30 minutes
before use.
Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring or
telephone service. Contact your telephone service provider.
I have accidentally set my cordless handset/telephone base LCD language to Spanish or
French, and I don’t know how to change it back to English.
While the handset/telephone base is not in use, press MENU, then enter 364 # .
While the handset is on a call, press MENU, then enter 364 # . The call ends.
T he answering system does not record messages.
Make sure the answering system is on.
Make sure the memory of the answering system is not full. When the answering machine
memory is full, it does not record new messages until some old messages are deleted.
If you subscribe to voicemail service, change the number of ring so that your answering
system answers before your voicemail answers. To determine how many rings activate
your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
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