Appendix, Troubleshooting – VTech SN6187 Abridged manual User Manual
Page 93

Appendix
86
Troubleshooting
Relocate your phone to a higher location. The phone
may have better reception in a high area.
If other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
I experience poor sound quality when using the
handset speakerphone.
For increased sound quality while using the handset
speakerphone, place the handset on a flat surface
with the dialing keys facing up.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still hear
other calls, call your telephone service provider.
The telephone does not ring when there is an
incoming call.
Make sure that the ringer is not off.
Make sure you plug in the telephone line cord securely
into the telephone base and the telephone jack.
Make sure you plug in the power cord securely.
The cordless handset/pendant may be too far from the
telephone base.
•
•
•
•
•
•
•
•