VTech CS6429-5 Manual - Manual (Page 61)

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Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (page 13) and the telephone base
ringer volume is not set to zero (page 12).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the
telephone base.
There may be too many extension phones on the telephone line to allow all of them to
ring simultaneously. Unplug some of them.
If other telephones in your home are having the same problem, the problem is in the
wiring or local service. Contact your telephone service provider.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone
service provider.
The telephone line cord may be defective. Install a new telephone line cord.
Remove and install the battery again, and place the handset in the telephone base
or charger.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for
this to take place.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for
15 seconds and plug it back in again. Allow up to one minute for the cordless handset
and telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
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