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Answering system operation answering system and, Voicemail, Using the answering system – VTech LS6191_-13-15-16-17 Manual User Manual

Page 61: And voicemail together, Answering system operation, Answering system and voicemail, Using the answering system and voicemail together

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Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages:

those left on its built-in digital answering system and those left with your telephone

service provider’s voicemail (fees may apply). Your telephone’s built-in digital

answering system messages and voicemail messages are separate. Each alerts

you to new messages differently.

If on the telephone base flashes and

XX new messages

displays on the handset and the telephone base, there are

new messages in the built-in answering system. To listen to

the messages recorded on your digital answering system,

tap on the telephone base. To listen to messages with a

handset, see

To play messages on a handset on page 60.

If and

New voicemail display on the handset and the telephone base,

your telephone service provider is indicating that it has new voicemail for you.

To listen to your voicemail, press and hold on your handset. See

Voicemail number on page 22 to set your voicemail number.

Some telephone service providers bundle or combine multiple services like

voicemail and call waiting, so you may not be aware that you have voicemail. To

check what services you have and how to access them, contact your telephone

service provider.
To use your voicemail service rather than your answering system, turn off your

answering system. To use your answering system rather than your voicemail

service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by

setting your built-in answering system to answer before voicemail answers as

described below. To learn how to program your voicemail settings, contact your

telephone service provider. Then, if you are on a call, or if the answering system

is busy recording a message and you receive another call, the second caller can

leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your

voicemail is set to answer. For example, if your voicemail answers after six rings,

set your answering system to answer after four rings. Some voicemail providers

may program the delay before answering calls in seconds instead of rings. In this

case, allow six seconds per ring when determining the appropriate setting.

Answering system operation

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