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Appendix, Troubleshooting – VTech LS6476-4 Manual User Manual

Page 82

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Appendix

78

I cannot hear any ring tone from the cordless headset when there is an incoming call.

The headset does not have an external ringer. The ring tone can only be heard through

the headset earpiece.
Make sure the headset ringer volume is not set to the lowest level (page 18).
If you have pressed

MUTE/

FLASH

on the cordless headset when it is ringing, it mutes the

ring tone of the headset. The ring tone resumes on the next call.
The headset may be too far from the telephone base. Move it closer to the telephone base.
You may have too many extension phones on the telephone line to allow all of them to

ring simultaneously. Unplug some of them.
The layout of your home or office may be limiting the operating range. Try moving the

telephone base to another location, preferably on a higher location.
If other telephones in your home are having the same problem, the problem is in the

wiring or telephone service. Contact your telephone service provider.
Other electronic products such as HAM radios and other DECT phones can cause

interference with your cordless phone. Try installing your phone as far away as possible

from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same

problem, there may be problem with the telephone wall jack. Contact your telephone

service provider.
The telephone line cord may be defective. Install a new telephone line cord.

I cannot register a cordless headset.

Only one headset can be registered at a time. If you have multiple handsets and

headsets to register, please follow the instructions on pages 70 and 71.
If you have already registered the maximum numbers of handsets and/or headsets,

you need to follow the deregistration instructions before registering a headset. Refer to

Expand your telephone system on page 70 and Deregister handsets/headsets on

page 72.
Follow the steps in

Common cure for electronic equipment (page 82), then try again

to register a headset.



Troubleshooting