Frequently asked questions – Manhattan 460545 Widescreen HD Webcam 860 Pro - Manual User Manual
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SNAPSHOT
1. Double-click on the Webcam VideoCap icon. NOTE: If the icon isn’t
displayed on your desktop, click on the Start icon, go to the All
Programs tab, scroll down to and open the “Webcam” folder, then
click on the Webcam VideoCap icon.
2. To create a still-action image, simply touch the Snapshot button on the front of
the camera. (See Quick Access Controls above.)
FREQUENTLY ASKED QUESTIONS
Q. What can be done to rectify a dropped frame or video lag?
A. The camera automatically activates White Balance and Exposure (both displayed
on the Auto Mode Control panel of the Settings screen) when the lighting isn’t
sufficient. If continuity or delay problems occur, deselect the “Auto” option for
Exposure.
Q. When using MSN, why isn’t my voice heard?
A. The built-in microphone probably isn’t activated. Click the Sound icon in the
Device Manager or Control Panel and make sure “USB Camera/Microphone” is
selected as the Default Device drop-down menu option in the Sound Recording
tab. You can also check that your Instant Messenger software is defaulted to
recognize the camera; and confirm that the other IM user has the same
software version and not one that’s incompatible.
Q. How do I take 1.3-megapixel snapshots?
A. Click on the Webcam VideoCap icon, go to Options, then Video Capture Pin to
display the Stream Format screen. In the Output Size field, select “640 x 480”
(VGA). Then return to Options and go to Video Capture Filter. In the Image
Control panel, set the VGA/SXGA slide bar to “SXGA” (all the way to the right,
which equates to 1280 x 960 pixels).
Q. After inserting the installation CD, the auto-run program doesn’t work in
Windows Vista, 7 or 8. How do I get the camera to install?
A. This is an issue involving how these operating systems handle the autorun.exe
file. To install the software and drivers, you’ll need to manually open the disk.
1. Right-click the My Computer icon and select “Explore.”
2. Browse the CD drive and right-click the setup program.
3. Select “Run as administrator”; the installation will begin.
4. Follow the prompts to complete the installation.