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Dell diagnostics – Dell Latitude XT User Manual

Page 25

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Quick Reference Guide

25

3 In the welcome screen, click Next.
4 Follow the instructions on the screen.

A solid blue screen appears

T

URN

THE

T

ABLET

- P C

OFF

If you are unable to get a response by pressing a

key on your keyboard or touching your display with the pen or your finger,
press and hold the power button for at least 8 to 10 seconds (until the Tablet-
PC turns off), and then restart your Tablet-PC.

Other software problems

C

HECK

THE

SOFTWARE

DOCUMENTATION

OR

CONTACT

THE

SOFTWARE

MANUFACTURER

FOR

TROUBLESHOOTING

INFORMATION

Ensure that the program is compatible with the operating system installed
on your Tablet-PC.

Ensure that your Tablet-PC meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

B

ACK

UP

YOUR

FILES

IMMEDIATELY

U

SE

A

VIRUS

-

SCANNING

PROGRAM

TO

CHECK

THE

HARD

DRIVE

, C D

S

,

OR

D V D

S

S

AVE

AND

CLOSE

ANY

OPEN

FILES

OR

PROGRAMS

AND

SHUT

DOWN

YOUR

T

ABLET

-

P C

THROUGH

THE

S

TART

MENU

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

You must use the optical drive in the D/Bay or the optional media base to

access the Driver’s and Utilities media.

This manual is related to the following products: