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Dell Precision 470 User Manual

Page 34

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34

Quick Reference Guide

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.dell.com | support.dell.com

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No memory modules are detected.

1

Reseat the memory modules to
ensure that your computer is
successfully communicating with
the memory.

2

Restart the computer.

3

If the problem still exists, remove
all the memory modules and
install one memory module in
connector DIMM_1.

4

Restart the computer.
The following message appears:
Alert! Operating in Debug

Mode. Please Populate

Memory in Pairs for

Normal Operation

.

5

Press to boot to the
operating system.

6

Run the Dell Diagnostics.

7

If the memory module passes, shut
down the computer, remove the
memory module, and then repeat the
process with the remaining memory
modules until a memory error occurs
during start-up or diagnostic testing.
If the first memory module tested is
defective, repeat the process with the
remaining modules to ensure that the
remaining modules are not defective.

8

When the defective memory module
is identified, contact Dell for
a replacement.

NOTE:

If necessary, the computer can

operate in debug mode until new memory
modules are installed.

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Problem Description

Suggested Resolution

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