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Dell Precision 690 User Manual

Page 39

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Quick Reference Guide

39

No memory modules are detected.

1

Reseat the memory modules to ensure
that your computer is successfully
communicating with the memory.

2

Restart the computer.

3

If the problem still exists, remove all
the memory modules and install one
memory module in memory module
connector DIMM_1.

4

Restart the computer.
A message appears stating that
because your memory is not paired,
the system will operate with reduced
performance and reduced error-
correction capability

5

Press to boot to the operating
system.

6

Run the Dell Diagnostics. See your
User’s Guide for more information.

7

If the memory module passes, shut
down the computer, remove the
memory module, and then repeat the
process with the remaining memory
modules until a memory error occurs
during start-up or diagnostic testing.
If the first memory module tested is
defective, repeat the process with the
remaining modules to ensure that the
remaining modules are not defective.

8

When the defective memory module
is identified, contact Dell for a
replacement.

Light Pattern

Problem Description

Suggested Resolution