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Edimax Technology IC-3100W User Manual

Page 146

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camera is located, switch it on and see if image looks

better.

I set the network

camera to send

image by Email or

FTP, but nothing is

received

a. If the image is send by Email, please make sure it’s

not blocked by any anti-spam mechanism.

b. Please make sure you have enough permission for

FTP uploading (You can try this by clicking ‘Upload a

test file’ button).

c. Make sure the user name and / or password of

SMTP server is correct, if your SMTP server requires

authentication (You can try this by click ‘Send a test

Email’ button).

d. Please check log, if FTP upload or Email sending is

failed, it will be logged, and this may give you some

clue on how to solve the problem.

e. Change the threshold to a more sensitive setting.

I heard strange

sound when I use

pan / tilt function

a. Please check if anything jams the camera, remove

it.

a. If the camera does not respond to you when you’re

trying to use pan / tilt function, the servo motor inside

the camera may dead. Please return the camera to

the dealer of purchase and ask for help.

Nothing is heard at

the camera side

when I use ‘Speak to

IPCam’ function

An external speaker is required to playback the voice

received at computer side.