Maintenance and troubleshooting – 3M Touch Monitor RS-232 User Manual
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CHAPTER 3
Maintenance and Troubleshooting
If you have a problem setting up or using your monitor, you may be 
able to solve it yourself. Before calling 3M Touch Systems, try the 
suggested actions that are appropriate to the problems you are 
experiencing with the monitor. You may also want to consult your 
video card user’s manual for additional troubleshooting advice. 
Maintaining Your Touch Monitor
To maintain your display and keep your monitor operating at peak 
performance: 
• Keep your monitor and screen clean. 
• Adjust the monitor video controls. Refer to Chapter 2 for more 
information.
• Do not install the display in a place where ventilation may be hindered.
Always maintain adequate ventilation to protect the display from 
overheating and to ensure reliable and continued operation. 
Touch Screen Care and Cleaning
The touch screen requires very little maintenance. 3M Touch 
Systems recommends that you periodically clean the glass touch 
screen surface. 
Typically, isopropyl alcohol and water solution ratio of 50:50 is the 
best cleaning agent for your touch screen. You can also use straight 
isopropyl alcohol. In addition, 3M Touch Screen Cleaner 675 has 
been tested and approved for this use. 
