Z Microsystems ZX Station - Manual (Page 33)

Document# 27-0007UM Issued 11/00 Rev. 1.0
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service Representative
will issue a Return Material Authori-
zation (RMA) number and return
address.
A RMA number is required to return a
product to Z Microsystems, regard-
less of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice
or packing slip)
5. Customer ship-to address and any
special shipping requirements
6. Specific and detailed description of
the problem
PROVIDING FEEDBACK
We value your feedback on our
products, their performance, any
problems and constructive sugges-
tions. Please send such productive
information in writing to:
Customer Service
Z Microsystems
5945 Pacific Center Blvd., Suite 509
San Diego, CA 92121-4309
or www.zmicro.com
33
REPLACING PARTS
Support