Service and spare parts, Customer care department – Zanussi ZU 8124 User Manual

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If after the above checks there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

Service and Spare Parts

In the event of your appliance requiring service,
or if you wish to purchase spare parts please
contact your local Zanussi Service Force Centre
by telephoning:

08705 929929

Your call be routed the Service force Centre
covering your post code area. The address of
your local Service Force Centre is detailed in the
accompanying Customer Care Book.

Before calling out an engineer, please ensure
you have read the details under the heading
„Something not Working“

When you contact the Service Centre you will
need to give the following details:

1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance

(found on the rating plate)

5. The purchase date

Customer Care Department

For general enquiries concerning your Zanussi
appliance or for further information on Zanussi
products, you are invited to contact our Custo-
mer Care Department by letter or telephone as
follows:

Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ

Tel.: 08705 727727

Excessive build up of frost.

If the door seal is not airtight (probably after chan-
ging over the door hinges) apply warm air to the
non sealing area using a hair dryer set to a gentle
heat. (do not use a fan heater for this purpose).
This will make the rubber more supple and allow it
to revert to its original shape.

Noise

Refer to Normal Operating Sounds

The compressor does not start immediately after
changing the temperature setting.

This is normal, the compressor starts after a
period of time.

Water on the floor

Water drain hole is blocked - see "Maintenance
and Cleaning".

Sympton

Solution