ZyXEL Communications Network Storage Appliance NSA-220 - Manual (Page 21)

ENGLISH
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Troubleshooting
V
Try the following if you cannot get to the NSA-220 login screen.
1 Make sure the NSA-220 is turned on.
2 Check the NSA-220’s cable connections. Make sure the NSA-220’s LAN LED (located
on the LAN port) is on or flashing.
3 If you were trying to login directly by typing the server name (default nsa220) into your
web browsers address field, make sure you typed it correctly. If it still doesn’t work, try
using the discovery utility.
4 By default, the NSA-220 gets an IP address automatically. The NSA-220 assigns itself
an IP address if no device assigns one. If your computer is also set to get an IP
address automatically, the computer and the NSA-220 can both assign themselves IP
addresses and communicate. See the User’s Guide network screen chapter if you need
to configure the NSA-220 with a static IP address.
5 Make sure your computer’s IP address is in the same subnet as the NSA-220’s IP
address. You can use the discovery utility to find the NSA-220’s IP address. See the
User’s Guide appendix on setting up your computer’s IP address for how to change
your computer’s IP address. Skip this if you know that there are routers between your
computer and the NSA-220 (like if you are connecting through the Internet).
6 Ping the NSA-220 from your computer. Make sure your computer’s Ethernet adapter is
installed and functioning properly. In a (Windows) computer, click Start, (All)
Programs, Accessories and then Command Prompt. In the Command Prompt
window, type “ping” followed by the NSA-220’s IP address and press [ENTER]. Use the
discovery utility to find the NSA-220’s IP address if you don’t know it (see section
3.1 ).
7 Use Internet Explorer 6.0, Mozilla Firefox 1.07, Netscape Navigator 7.0, or later
versions of these with JavaScript enabled.
Procedure to View a Product’s Certification(s)
1 Go to www.zyxel.com.
2 Select your product from the drop-down list box on
the ZyXEL home page to go to that product's page.
3 Select the certification you wish to view from this
page.