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3 custom tones (ivr) – ZyXEL Communications Prestige 2002 User Manual

Page 59

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P-2002 Series User’s Guide

Chapter 6 VoIP Screens

59

6.3 Custom Tones (IVR)

IVR (Interactive Voice Response) is a feature that allows you to use your telephone to interact
with the Prestige device. The Prestige allows you to record custom tones for the Caller
Ringing Tone
and On Hold Tone functions. The same recordings apply to both the caller
ringing and on hold tones.

SIP Server Port Enter the SIP server’s listening port for SIP in this field. Leave this field set to the

default if your VoIP service provider did not give you a server port number for SIP.

REGISTER

Server Address

Enter the SIP register server’s address in this field.
If you were not given a register server address, then enter the address from the

SIP Server Address field again here.

REGISTER

Server Port

Enter the SIP register server’s listening port for SIP in this field.

If you were not given a register server port, then enter the port from the SIP

Server Port field again here.

SIP Service

Domain

Enter the SIP service domain name in this field (the domain name that comes after

the @ symbol in a full SIP URI). You can use up to 127 ASCII Extended set

characters.

Authentication

User ID

This is the user name for registering this SIP account with the SIP register server.

Type the user name exactly as it was given to you. You can use up to 95 ASCII

characters.

Authentication

Password

Type the password associated with the user name above. You can use up to 95

ASCII Extended set characters.

Sending Caller

ID

Select this check box to show identification information when you make VoIP phone

calls. Clear the check box to not show identification information when you make VoIP

phone calls.

Incoming Call

apply to

Phone 1 and Phone 2 correspond to the Prestige’s physical PHONE 1 and 2 ports,

respectively. Select whether you want to receive calls for this SIP account on Phone

1, Phone 2 or both. If you select both, you will not know which SIP account a call is

coming in on.

Advanced

Settings

Click Settings to open a screen where you can configure the Prestige’s advanced

VoIP settings like SIP server settings, the RTP port range and the coding type.

Apply

Click Apply to save your changes back to the Prestige.

Reset

Click Reset to begin configuring this screen afresh.

Table 12 VoIP (continued)

LABEL

DESCRIPTION

Table 13 Custom Tones Details

LABEL

DESCRIPTION

Total Time for All Tones

120 seconds for all custom tones combined

Time per Individual Tone

20 seconds

Total Number of Tones

Recordable

Ten
You can record up to ten different custom tones but the total time must

be 120 seconds or less.
For example you could record up to ten 12-second tones or up to six 20-

second tones.