ZyXEL Communications P-660HW-TX V3 - Manual (Page 6)

P-660HW-Tx v3 Quick Start Guide
6
Troubleshooting
1 If you cannot access the web configurator using Internet Explorer in Windows XP or Windows Server 2003,
make sure you allow pop-up windows, JavaScripts and Java permissions or set the Internet security level
lower than High in Internet Explorer (in Internet Explorer, click Tools > Internet Options > Security >
Custom Level...). See the appendix in the User’s Guide for more information.
2 If you cannot access the Internet when your computer is connected to the ETHERNET port, follow these
steps.
A) Check the lights on the front panel. If they are different from what is described in section 1 , make sure
the P-660HW-Tx v3 is correctly connected. (See section 1 .) If the lights are still different, turn off the
device, wait a few seconds, and turn it on again.
B) Follow the steps in section 3 again. Make sure you enter the correct information. For example, if your
account has a user name and password, make sure you type it correctly. In addition, if you are not sure
which encapsulation your ISP uses, contact your ISP.
C) If you are using a new Internet account, contact your ISP to make sure it is active.
D) If you still have problems, see Troubleshooting in the User’s Guide.
3 If you cannot access the Internet using the wireless network, follow these steps.
A) On a computer in the wireless network, open your browser, and go to http://192.168.1.1 . If you see the
screen in step 3 of section 3 , follow suggestions A - D above. If you do not, go to the next step.
B) Make sure your P-660HW-Tx v3 and your computer are using the same wireless and wireless security
settings. Follow the steps in section 3 .
Viewing Your Product’s Certifications
1 Go to www.zyxel.com .
2 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
3 Select the certification you wish to view from this page.