Zanussi TDE 4235 W - Manual (Page 13)

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The tumble dryer does not start ● The door has not been closed.
● The plug is not properly inserted in the power
socket.
● There is no current at the socket.
● The main fuse or the fuse in the plug has blown.
● A drying programme or time has not been
selected.
● The Start Button has not been depressed.
Drying takes too long or laundry is not
dry enough.
● The laundry has not been spun properly.
● The filters are clogged up.
● The room temperature is too high.
● The selected drying cycle was not suitable for the
laundry.
● The low temperature button has been pressed.
● There is too much laundry inside the appliance.
● The dryer is not correctly installed.
Something Not Working
Symptom Possible causes
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
Service & Spare Parts
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to
the Service Force Centre covering your post code
area.
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at www.serviceforce.co.uk.
Before calling out an engineer, please ensure you
have read the details under the heading “Something
Not Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance
(found on the rating plate)
5. The purchase date.
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
Customer Care Department
For general enquiries concerning your Zanussi
Electrolux appliance or for further information on
Zanussi Electrolux products, please contact our
Customer Care Department by letter or telephone at
the address below or visit our website at
www.zanussi.co.uk
Customer Care Department
Zanussi Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 727727*
* calls to this number may be recorded for training
purposes.
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