Troubleshooting, Viewing your product’s certifications – ZyXEL Communications P-661H-D Series User Manual
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P-661H-D Series Quick Start Guide
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Troubleshooting
If you cannot access the web configurator using Internet Explorer in Windows XP or Windows Server 2003,
make sure you allow pop-up windows, JavaScripts and Java permissions or set the Internet security level
lower than High in Internet Explorer (in Internet Explorer, click Tools > Internet Options > Security > Custom
Level...). See the appendix in the User’s Guide for more information.
If you cannot access the Internet when your computer is connected to the Ethernet port, follow these steps.
1 Check the lights on the front panel. If they are different from what is described in section
, make sure the
connections are correct. (See section
.) If the lights are still different, turn off the device, wait a few
seconds, and turn it on again.
2 Follow the steps in section
again. Make sure you enter the correct information. For example, if your
account has a user name and password, make sure you type it correctly. In addition, if you are not sure
which encapsulation your ISP uses, contact your ISP.
3 If you are using a new Internet account, contact your ISP to make sure it is active. If you still have
problems, see Troubleshooting in the User’s Guide.
Viewing Your Product’s Certifications
1 Go to
.
2 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
3 Select the certification you wish to view from this page.