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VTech 9127 User Manual

Page 22

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22

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

Ensure that the ringer is turned on.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone
jack. Make sure the power cord is plugged in.

You may be too far from the Base Unit.

You may have too many extension phones on your telephone line to allow all of them to ring.
Try unplugging some of the other phones.

YOUR CALLER FADES IN AND OUT.

You may be nearly out of range. Move closer, or relocate the Base.

YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.

Press PROG/CHAN key to switch to another channel.

Disconnect your Base unit from the telephone jack, and plug in a regular telephone. If you
still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.

YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR
BUTTONS WORK.

Make sure the power cord is plugged in.

Your Base Unit and Handset may not be operating on the same channel. Place the
Handset in the cradle for a few moments to reset the channel.

COMMON CURE FOR ELECTRONIC EQUIPMENT

Electronics, like people, can sometimes get confused. If the unit does not seem to be
responding normally, then try putting the Handset in the cradle to re-initialize the unit. If it still
does not seem to respond, perform the following steps (in the order listed):

1. Disconnect the power to the Base.

2. Disconnect (remove) the Handset battery.

3. Wait a few minutes.

4. Connect power to the Base.

5. Install the Handset battery pack.

6. Put the Handset in the Base to re-initialize. If the Handset has not been recently charged,

allow 16 hours before use.

IN CASE OF DIFFICULTY

ADDITIONAL

INFORMA

TION