Troubleshooting guide – Viking F20733EN User Manual

Page 7

FGIM/FPIM UNDERCOUNTER/FREESTANDING ICE MACHINE WARRANTY

E Y

R F

L W

Undercounter/freestanding ice machines and all of their components and accessories, except as detailed below*, are
warranted to be free from defects in material or workmanship under normal household use for a period of three (3)
years from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its
option, any part which fails or is found to be defective during the warranty period

*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety
(90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER
WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

SIIX

X Y

R F

L W

Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or
workmanship in normal household use during the fourth through the sixth year from the date of original retail
purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found
to be defective during the warranty period.
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nttss:: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer

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Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in
normal household use during the seventh through the twelfth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

NIIN

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Y This warranty applies to applications where use of the product

extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private
clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations and
institutional food service locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range
Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse, accident,
natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper
operation or repair or service to the product by anyone other than an authorized Viking Range Corporation service
agency or representative. Warranty shall not apply to damage resulting from indoor units being used in outdoor
situations. This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or
incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts
by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the
product or its component part or parts. Replacement of a component part includes its free installation. Warrantor’s
liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the
price of the goods or service or part there of which gives rise to the claim.

Y S

VIIC

E:: Under the terms of this warranty, service must be performed by a factory authorized Viking

Range Corporation service agent or representative. Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the
dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest authorized
Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking Range
Corporation. IIM

T:: Retain proof of original purchase to establish warranty period.

The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.

Any implied warranties of merchantability and fitness applicable to the above described undercounter ice machine are
limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.

TROUBLESHOOTING GUIDE

PROBLEM

CORRECTION

Ice cubes are incompletely
formed

• Clean the ice making system.

Low capacity

• Check for restricted drain or standing

water in the bin.

• Clean the air cooled condenser fins.

No ice

• Check On/Off switch.
• Check electrical breaker.
• If the “Check Water” light is flashing

blue, check water supply. The control
system checks for water every 20
minutes. When the water supply is
restored, the machine will
automatically restart ice making.

“Time to Clean” light is on

• Clean the ice making system