VistaQuest VQ3015 User Manual
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Troubleshooting
Problem
Source
Solution
The power is not on
• Press the ON/OFF button to turn the
camera on.
The batteries were not 
inserted properly 
• The correct direction to insert the AAA
batteries is indicated on the camera.
Batteries are depleted
• Replace with unused alkaline or fully
recharged batteries (two AAA-size 
batteries). 
The camera is not 
running 
The SD card slot/battery 
cover is not closed 
properly 
• Close the cover correctly and securely.
The camera is in the 
Playback Function mode 
• Slide the function switch to Capture
status.
The flash is charging
• Wait until the flash charges. You can
press the shutter button when the 
indicator glows a steady green. 
The SD card or internal 
memory is already full 
• Obtain a new SD card and insert it. 
• Download images to your computer, 
and then erase them from the card to 
free up more space. 
The camera is not 
taking pictures. 
The SD card is not 
formatted correctly 
• Ask SD card manufacturer for
assistance.
