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Troubleshooting – Uniden TRU 3485 User Manual

Page 53

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A D D I T I O N A L I N F O R M AT I O N [ 51 ]

ADDITIONAL

INFORMA

TION

Troubleshooting

If your phone is not per forming to your expectations, please tr y these simple steps f irst.

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mp

ptto

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m

The

ssttaattu

uss

LED won´t light

when the handset is placed
in the base unit.
The audio sounds weak
and/or scratchy.

Can´t make or receive calls.

The handset doesn´t ring
or receive a page.

The Caller ID/CIDCW does not
display.

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gg

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• Make sure the AC adapter is plugged into the base unit and wall outlet.
• Make sure the handset is properly seated in the base unit.
• Make sure the charging contacts on the handset and base unit are clean.
• Press

during a call to help eliminate background noise.

• Make sure that the base unit antenna is in a ver tical position.
• Move the handset and/or base unit to a dif ferent location away from metal

objects or appliances and tr y again.

• Make sure that you are not too far from the base.
• Check both ends of the base unit telephone line cord.
• Make sure the AC adapter is plugged into the base unit and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 47).
• Make sure

is pressed.

• The batter y pack may be weak. Charge the batter y on the base unit for

more than 15 hours.

• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Reset the digital security code (See page 47).
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your Caller ID service

is current.

• Make sure that the CIDCW option is set to “

On

“ o r “

Opt

“ .

• Charge the handset.

talk

TRU3485_new 8/7/00 5:23 PM Page 51