13 topcom warranty – Topcom BUTLER 4870 User Manual

Page 21

Topcom Butler 4870 Twin/Triple/Quattro

ENGLISH

Talk time:

10 hours

Normal conditions of use:

+5 °C to +45 °C

Flash time:

100 or 250 ms

13 Topcom warranty

13.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day
the new unit is purchased. The warranty on batteries is limited to 6 months after purchase.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered. The warranty has to be proven by presentation of the original purchase
receipt, on which the date of purchase and the unit-model are indicated.

13.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can be
different from the original purchased unit. The initial purchase date shall determine the start
of the warranty period. The warranty period is not extended if the unit is exchanged or
repaired by Topcom or its appointed service centres.

13.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from
use of non-original parts or accessories not recommended by Topcom are not covered by
the warranty. Topcom cordless phones are designed to work with rechargeable batteries
only. The damage caused by the use of non-rechargeable batteries is not covered under
warranty. The warranty does not cover damage caused by outside factors, such as lightning,
water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.