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Lan /wireless lan problems, Modem problems, Pc card problems – TAG MIL-BOOK 100 User Manual

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Troubleshooting

8-10

LAN /Wireless LAN Problems

I cannot access the network.

l Make sure that the LAN driver is correctly installed.

l Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.

l Make sure that the network configuration is appropriate.

l Make sure that the user name or password is correct.

Modem Problems

The modem does not work.

l Make sure that the modem driver is correctly installed.

l Make sure that the telephone line is properly connected.

l Make sure that the COM port in the communication software is correctly
set.

l Turn off power management.

PC Card Problems

The PC Card does not work.

l Make sure that the PC Card is correctly seated.

l If the card requires an IRQ (interrupt request), make sure that there is
one available.

l The PC Card may be attempting to use a COM port in a manner that
conflicts with the COM port being used by another device. Try running
the SCU program to change the COM port setting. If your PC Card uses
COM1, set COM1 as

Disabled. If your PC Card uses COM3, set COM3

as

Disabled. If your PC Card uses COM4, set COM4 at Disabled.