Thermador CIT304GM - Manual (Page 30)

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Authorized service providers are those persons or companies that have been
specially trained on Thermador products, and who possess, in Thermador's
opinion, a superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, affiliates or
representatives of Thermador). Notwithstanding the foregoing, Thermador will not
incur any liability, or have responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Thermador would still pay for labor
and parts and ship the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time or other special charges
by the service company, assuming they agree to make the service call.
Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, proĆrates, or Product replacement, once this
warranty has expired.
The warranty coverage described herein excludes all defects or damage that are not
the direct fault of Thermador, including without limitation, one or more of the
following:
D
Use of the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction with
air or waterĆgoing vessels).
D
Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect,
improper operation, failure to maintain, improper or negligent installation,
tampering, failure to follow operating instructions, mishandling, unauthorized
service (including selfĆperformed fixing" or exploration of the appliance's
internal workings).
D
Adjustment, alteration or modification of any kind.
D
A failure to comply with any applicable state, local, city, or county electrical,
plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and
regulations.
D
Ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product.
D
Any external, elemental and/or environmental forces and factors, including
without limitation, rain, wind, sand, floods, fires, mud slides, freezing
temperatures, excessive moisture or extended exposure to humidity, lightning,
power surges, structural failures surrounding the appliance, and acts of God.
In no event shall Thermador have any liability or responsibility whatsoever for
damage to surrounding property, including cabinetry, floors, ceilings, and other
structures or objects around the Product. Also excluded from this warranty are
scratches, nicks, minor dents, and cosmetic damages on external surfaces and
exposed parts; Products on which the serial numbers have been altered, defaced,
or removed; service visits to teach you how to use the Product, or visits where there
is nothing wrong with the Product; correction of installation problems (you are solely
responsible for any structure and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foundation/flooring, and for any
alterations including without limitation cabinetry, walls, floors, shelving, etc.); and
resetting of breakers or fuses.
Out of Warranty Product
Warranty Exclusions