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Appendix a: service information, Troubleshooting – Tapco THUMP TH-15A User Manual

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Appendix A: Service Information

If you think your TAPCO product has a

problem, please check out the following

troubleshooting tips and do your best to

confirm the problem. Visit the “Talk To Us”

section of our website (www.tapcoworld.

com) to contact our technical support

heroes and get some ideas. You may find

the answer to the problem without having

to send your TAPCO product away.

Troubleshooting

No Power

• Our favorite question: Is it plugged in?
• Make sure the line cord is securely seated

in the line cord socket and plugged all

the way into the AC outlet.

• Make sure the AC outlet is live (check

with a tester or lamp).

• Is the POWER switch in the ON position?
• Are the power LEDs on the front and rear

panel illuminated? If not, make sure the

AC outlet is live. If so, refer to “No Sound”

below.

• If the power LEDs are not illuminated, and

you are certain that the AC outlet is live,

it is possible the fuse has blown.

To remove and replace the fuse:

1. Disconnect the power cord from the

IEC socket.

. Remove the fuse drawer by prying it

open with a small screwdriver. It will slide

all the way out.

3. Remove the fuse and replace it with

an equivalent-type fuse.

115 VAC unit: 6 amp slo-blo (T6AL/250 V)

230 VAC unit: 3.15 amp slo-blo (T3.15AL/250 V)

4. Replace the fuse drawer by pushing it

all the way back into the IEC socket.

If two fuses blow in a row, then something

is very wrong. See the “Repair” section on

the next page to find out what to do.

No Sound

• Are the power LEDs on the front and rear

panel illuminated?

• Is the LEVEL control turned up?
• Is the signal source turned up? Make sure

the signal level from the mixing console

(or whatever device immediately

precedes the loudspeaker) is high

enough to produce sound.

• If it’s a stereo pair, try switching them

around. For example, if a left speaker is

presumed dead, switch the left and right

cords at the speakers. If the problem

switches sides, it’s not the TH-15A. It could

be a bad cable, or no signal from the

mixer.

Bad Sound

• Is the input connector plugged

completely into the IN jack?

• Is something connected to the OUT jack?

Try unplugging it. If the sound improves,

whatever was plugged into the OUT jack

may have affected the signal.

• Is it loud and distorted? Reduce the signal

level at the mixer.

• If possible, listen to the signal source with

headphones plugged into the preamp

stage. If it sounds bad there, it’s not the

loudspeaker.

• Too much bass or not enough bass?

Move around the room and see if the

bass response changes. It’s possible your

listening position coincides with a room

mode where the low frequencies either

become exaggerated or nulled. If so, try

moving the loudspeakers to a different

position, or moving your listening position.

FUSE