Transcend Information StoreJet TS500GSJ25M-R - Manual (Page 18)

The StoreJet 25 does not Power-ON
Check the following:
1. Ensure that the StoreJet 25 is properly connected to the USB port(s) on your computer.
2. Ensure that the USB port is working properly. If not, try using an alternate USB port.
I cannot back up files on my Mac
The StoreJet 25’s internal hard drive comes formatted for FAT32. If you want to backup files from
a Mac computer you will need to format the StoreJet 25 with HFS+ using the Mac Disk Utility.
Linux cannot detect the StoreJet 25
The StoreJet 25’s internal hard drive comes formatted for FAT32. Linux DOES NOT support the
NTFS file system. Please reformat the StoreJet 25 to the FAT32 file system to use it on a Linux
computer.
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