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Troubleshooting, Contact us – Transition Networks CGETF10XX-10X User Manual

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10

CGETF10xx-10x

24-hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600

Troubleshooting

If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:

1.

Is the PWR (power) LED illuminated?
NO

Is the media converter inserted properly into the chassis?

Is the power cord properly installed in the chassis and at the external
power source and does the external power source provide power?

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

YES

Proceed to step 2.

2.

Is the LKC (copper link) LED illuminated?
NO

Check the twisted-pair copper cables for proper connection.

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

YES

Proceed to step 3.

3.

Is the LKF (fiber link) LED illuminated?
NO

Check the fiber cables for proper connection.

Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other device.

If the converter is connected to another xGETF10xx-10x via fiber,
make sure that the Auto-Negotiation (DIP switch 4) is disabled (UP)
in hardware mode, or disabled via software in software mode.

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

YES

Proceed to step 4.

4.

Is the RXC (copper receive) LED flashing?
NO

If there is no activity on the 1000Base-T port, proceed to step 5.

If there is activity on the 1000Base-T port, disconnect and reconnect
the twisted-pair copper cable to restart the initialization process.

Restart the workstation to restart the initialization process.

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

YES

Proceed to step 5.

5.

Is the RXF (fiber receive) LED flashing?
NO

If there is no activity on the 1000Base-SX/LX port, continue below

If there is activity on the 1000Base-SX/LX port, disconnect and
reconnect the fiber cable to restart the initialization process.

Restart the workstation to restart the initialization process.

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

YES

Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.

Declaration of Conformity

Name of Mfg:

Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA

Model:

CGETF10xx-10x Series Media Converters

Part Number(s):

CGETF1013-105, CGETF1014-105, CGETF1015-105,
CGETF1017-105, CGETF1018-105, CGETF1024-105,
CGETF1029-105, CGETF1029-106,CGETF1035-105,
CGETF1029-107, CGETF1029-108, CGETF1039-105

Regulation:

EMC Directive 89/336/EEC

Purpose: To declare that the CGETF10xx-10x to which this declaration refers is in

conformity with the following standards.

CISPR 22:1993; EN 55022:1998 Class A; FCC Part 15 Subpart B; EN 55024:1998;
21CFR subpart J; EN 61000-2-3:1995; EN61000-3-3:1995;

I, the undersigned, hereby declare that the equipment specified above conforms to the above

Directive(s) and Standard(s).

July 15, 2005____

Stephen Anderson, Vice-President of Engineering

Date

[email protected] -- Click the “Transition Now” link for a live Web chat.

11

Contact Us

Technical support

Technical support is available 24-hours a day
US and Canada:

1-800-260-1312

International:

00-1-952-941-7600

Transition now

Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.

Web-based seminars

Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.

E-Mail

Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]

Address

Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone:

952-941-7600

toll free:

800-526-9267

fax:

952-941-2322