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Communicate—on-site or off-site – Toshiba iES32 User Manual

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Communicate—On-site or Off-Site

IP and Digital Endpoints

The Toshiba Strata CIX IP communication system helps you
communicate where and when you need to, keeping your
customers connected and employee productivity at its peak.
This versatile system supports many types of endpoints and
devices, including a complete line of Toshiba IP telephones,
SoftIPT

®

soft phones on notebook computers and smartphones,

wireless IP telephones, add-on modules, DSS consoles, attendant
consoles, as well as SIP telephones, analog telephones, and
Toshiba digital telephones.

Strata Call Manager—Call Control
From Your PC

Combine the capabilities of your computer and Toshiba
telephone into one powerful communication tool that gives
you the ability to dial, answer or transfer calls, and more,
using your mouse without ever picking up the telephone.
The integration provides screen popping with CRM programs
such as Act!,

®

Goldmine,

®

Microsoft

®

Outlook,™, etc. Use

your PC for Chat instant messaging, broadcast message to
multiple users, and simultaneous Chat sessions. Presence
capabilities let users see the current status of co-workers and
who’s available, quickly relay and transmit important information,
and best serve your customer through an easy, intuitive unifi ed
communications interface.

Network Connection Choices

Strata CIX also supports a full range of network connections,
from IP network interfaces and SIP trunks** to analog and
digital Public Switched Telephone Network (PSTN) interfaces.
With the confi guration fl exibility you want, you can build the
communication system you need.

Mobility Solutions

Strata CIX integrates voice, video, and data applications over
your IP network, making it possible to extend full telephone
functionality to local and remote users.

On-site Mobility—Unwire Your World

Take productivity to a whole new level. Toshiba offers a powerful
line of wireless telephones and soft phones. Answer your
calls, access voice mail, and take advantage of virtually all the
system’s advanced calling features almost anywhere you go
within your facility.

Off-site Mobility—Stay Mobile and Connected

Stay connected using your Wireless Local Area Network (WLAN)
with a wireless IP telephone, or the SoftIPT soft phone client
that operates on your laptop, tablet PC, or smartphone. You
can roam anywhere your WLAN provides coverage, and with
the SoftIPT, anywhere you can access your WLAN via the Internet.

Meet-me Conferencing and Collaboration

The Strata Meeting application provides dial-in audio
conferencing and web collaboration with Outlook calendar
scheduling, desktop sharing, conference recording, usage
reporting, and more. It’s web-based, so users can attend a
collaboration session from anywhere via the network, and
dial-in to an audio conference from anywhere via the PSTN.
Plus, users’ PCs do not require installation of client software—
all they need is Internet access.