Toshiba SD-3900 - Manual (Page 28)

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Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii, Inc. (“THI”) make the following limited warranties to origi-
nal consumers for DVD Players purchased and used in the United States. THESE LIMITED WARRANTIES EXTEND TO THE
ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DVD PLAYER AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.
PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty*
TACP/THI warrants this DVD Player against defects in
materials or workmanship for a period of one (1) year after the
date of the original retail purchase. DURING THIS PERIOD
TACP/THI WILL, AT TACP/THI’S OPTION, REPAIR OR
EXCHANGE A DEFECTIVE DVD PLAYER WITH A NEW OR
REFURBISHED DVD PLAYER, AT TACP/THI’s OPTION.
DURING THE INITIAL NINETY (90) DAYS, THIS REPAIR OR
EXCHANGE WILL BE WITHOUT CHARGE TO YOU, EXCEPT
YOU MUST PAY FOR ALL TRANSPORTATION AND
INSURANCE CHARGES FOR THE DVD PLAYER TO BE
SHIPPED TO THE DESIGNATED TACP/THI FACILITY. AFTER
THE INITIAL NINETY (90) DAYS AND FOR THE REMAINDER
OF THE WARRANTY PERIOD, AN ADDITIONAL HANDLING
FEE WILL APPLY. YOU MUST DELIVER THE ENTIRE DVD
PLAYER AND ALL ACCESSORIES (SUCH AS POWER
CORDS, CABLES, AND THE UNIT’S REMOTE CONTROL
DEVICE) TO THE DESIGNATED TACP/THI FACILITY, AS
INSTRUCTED BY TACP/THI. TACP/THI IS NOT
RESPONSIBLE IF YOUR DVD PLAYER IS LOST OR
DAMAGED DURING SHIPMENT.
*Commercial Units
DVD Players sold and used for commercial purposes have a
limited ninety (90) day warranty.
Rental Units
The warranty period for rental units begins with the first rental
or thirty (30) days from the date of shipment to the rental firm,
whichever comes first.
Owner’s Manual and Demographic Card
You should read this owner’s manual thoroughly before
operating this DVD Player. You should complete and mail the
enclosed Demographic Card within ten days after you, or the
person who has given you this product as a gift, purchased this
DVD Player. This is one way to enable TACP/THI to provide
you with better customer service and improved products.
Failure to return the Demographic Card will not affect your
rights under this warranty.
Your Responsibility
THE ABOVE LIMITED WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) You must provide your bill of sale or other proof of
purchase. For rental firms, proof of first rental is also
required.
(2) The limited warranties from TACP and THI are effective
only if the DVD Player is purchased and operated in the
U.S.A. or Puerto Rico.
(3) Labor service charges for installation, set up, and
adjustment of customer controls are not covered by these
limited warranties.
(4) These limited warranties extend only to defects in materials
or workmanship as limited above and do not extend to any
DVD Player or accessories which have been lost or
discarded by you, or to damage to any DVD Player or
accessories caused by misuse, accident, Acts of God
(such as lightning), or to fluctuations in electric power,
improper installation, improper maintenance or use in
violation of instructions furnished by TACP/THI; or to units
which have been modified or which have had the serial
number removed, altered, defaced or rendered illegible.
(5) Physically damaged DVD Players are not acceptable for
repair or exchange whether in or out of warranty and will
be returned as received.
How to Obtain Warranty Services
If, after following all of the operating instructions in this manual
and checking the “Troubleshooting” section, you find that
service is needed, call one of the following Customer Solutions
Centers to obtain further instructions. Have your proof of
purchase and your model and serial numbers available when
you call.
For DVD Players purchased in the United States,
except Hawaii, call TACP, toll free at 1-866-583-7353.
For DVD Players purchased in Hawaii, call THI. at
808-591-9281.
For additional updates, visit TACP’s web site:
www.toshiba.com/tacp.
LIMITED WARRANTY DVD VIDEO PLAYER