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Before calling service personnel, Symptoms and correction – Toshiba SD-890KY User Manual

Page 39

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39

Others

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Correction

• Connect the power plug securely into the

wall outlet.

• Press the PLAY button.

• Select the appropriate video input mode on

the TV so the picture from the DVD player
appears on the TV screen.

• Connect the video/HDMI cable securely into

the appropriate jacks.

• Select the correct Video Output setting.

• Check the connection.

• Toggle PROGRESSIVE button to turn off

progressive mode.

• Select the correct input mode of the audio

receiver so you can listen to the sound from
the DVD player.

• Connect the audio cable securely into the

appropriate jacks.

• Turn on the equipment connected with the

audio cable.

• Select the proper audio setting.

• Remove the disc and clean it.

• Sometimes a small amount of picture

distortion may appear. This is not a
malfunction.

• Connect the DVD player directly to the TV.

Avoid connecting the DVD player to a VCR or
TV/VCR combination.

• Insert a disc.

• Insert a playable disc. (Check the disc type

and colour system.)

• Place the disc with the playback side down.

• Place the disc correctly inside the guide on

the disc tray.

• Clean the disc.

• Cancel the parental lock function or change

the parental lock level.

• These operations may prevent a proper

progress of the contents.

• Press and hold the ON/STANDBY button on

the front panel for more than about 3
seconds. The DVD player turns off. Press the
button again to turn it on. If the buttons still do
not work, disconnect the power plug and insert
it into the wall outlet again.

• Point the remote control at the remote sensor of

the DVD player.

• Operate the remote control within about 7 m.

• Replace the batteries with new ones.

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Symptoms and correction

Cause

• The power plug is disconnected.

• The automatic power off function turned the

unit off.

• The TV is not set to receive DVD signal

output.

• The video/HDMI cable is not connected

securely.

• Mismatch setting between TV and this unit.

• Wrong connection.

• PROGRESSIVE button is pressed on a TV

equipped with component video input jacks but
does not support progressive scan.

• The equipment connected with the audio cable

is not set to receive DVD signal output.

• The audio cable is not connected securely.

• The audio receiver or TV is turned off.

• The setting of output sound format is

incorrect.

• The disc is dirty.

• It is in fast forward or fast reverse playback.

• The effect of copy protection.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is placed upside down.

• The disc is not placed within the guide.

• The disc is dirty.

• The parental lock function is set.

• It is in the mode of repeat playback, memory

playback, etc.

• Power supply fluctuations or other

abnormalities such as static electricity may
interrupt correct operations.

• The remote control is not pointed at the

remote sensor of the DVD player.

• The remote control is too far from the DVD player.

• The batteries in the remote control are

exhausted.

Symptom

No power.

The DVD player turned off by
itself.

No picture or abnormal colour
(pinkish, greenish, etc.).

No sound.

The playback picture has
occasional distortion.

Brightness is unstable or noises
are present in the playback
pictures.

The DVD player does not start
playback.

Playback does not follow the
course of the disc’s program.

Buttons do not work.

The remote control does not
work properly.