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Before calling service – Technicolor - Thomson LB030 User Manual

Page 19

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19

BEFORE CALLING SERVICE

Please make these simple checks before calling service.

Symptoms

Items to Check and Actions to follow

“ Ghost ” or double
image

* Make sure the antenna is facing the right direction..
* This may be caused by obstruction to the antenna due

to high rise buildings or hills.

* Using a highly directional antenna may inprove the

picture.

No power

*Check that the TV’s AC power cord is plugged into the

mains socket.

*Unplug the TV, wait for 60 seconds. Then re-insert

plug into the mains socket and turn on the TV again.

No picture

* Check antenna connections at the rear of the TV to see

if it is properly connected to the TV.

* Possible broadcast station trouble. Try another

channel.

*Adjust the contrast and brightness settings.

*

Check there is not a wrong connection or a wrong
input mode selection.

Good picture but no
sound

*Increase the VOLUME.
*Check that the TV is not muted; press the button on the

remote control.

Good sound but poor
color

*Adjust the contrast, color and brightness settings.

Poor picture

*Sometimes, poor picture quality occurs when having

activated an S-VHS camera or camcorder connected
and having connected another peripheral at the same
time. In this case switch off one of the other
peripherals

Snowy picture and
noise

*Check the antenna connection

Horizontal dotted line

*This may be caused by electrical interference (e.g.

hairdryer, nearby neon lights, etc.)

*Turn off the equipment.

Television not
responding to remote
control

*Check whether the batteries are working. Replace if

necessary

*Clean the remote control sensor lens on the TV.
*You can still use the buttons at the front of your TV.