8troubleshooting – Topcom Webtalker V 1.0 User Manual
Page 18

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Topcom Webt@lker 200
Topcom Webt@lker 200
8
Troubleshooting
1.
Skype is launched, but it has no response when I press any button using my
USB phone.
Make sure your Skype is allowed to be accessed by the provided API. To check
this setting, open Skype window and take these steps:
Click Tools > Options > Privacy > Manage other program's access to Skype.
Select WEBTALKER 200.EXE and click Change, then re-select a proper option to let the
program access Skype. If you have reset a proper option but there is still no response, try to
reboot your computer.
2.
While Skype, the voice is played from the PC sound card instead from the USB
phone.
Make sure your software is configured to use the USB phone as audio in/out device.
In Skype window, click Tools > Options > Sound Devices. When the following screen pops
up, make sure the microphone and speaker are correctly configured as below.
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- Butler 575 Plus (93 pages)
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