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Toshiba B-680-QQ User Manual

Page 31

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13-2

EO1-33015

13. TROUBLESHOOTING

13. TROUBLESHOOTING

Solution

Turn the power off and decrease the
print head temperature.

1. Restart the printing by pressing

the RESTART key.

2. Replace the print head.

Turn the power off. Contact your
Authorized Service representative.

Remove the jammed media and
feed the undamaged media through
the cutter.

Press the RESTART key.

Else
Turn the power off and contact your
Authorized Service representative.

1. Turn the power off, re-seat the flash

memory card or ATA card and try
again.

2. Replace the flash memory card

or ATA card and retry.

3. Turn the power off and contact

your Authorized Service
representative.

1. Turn the power off, re-seat the flash

memory card or ATA card and try
again.

2. Replace the flash memory card

or ATA card and retry.

3. Turn the power off and contact

your Authorized Service
representative.

Replace the card with a new one
and re-send data.
(In case of flash memory card, only
1MB and 4MB cards can be used.
B-682: 4 MB only)

Turn the power off then on again or
press the RESTART key.
Check the program data.

Call your Authorized Service
representative if necessary.

Problem

The print head is too hot.

This message is displayed when sending
the head broken check command ([ESC]
HD001 [LF] [NUL]) and the print head has a
broken element.

There is a fault with the ribbon sensor.

Media is jammed in the cutter.

An error has occurred when loading data
onto a flash memory card or ATA card.

An error has occurred while formatting a
flash memory card or ATA card.

.

No more data can be saved in the flash
memory card or ATA card.

A communication error has occurred with
the host.

Error Message

EXCESS HEAD
TEMP.

HEAD ERROR

RIBBON ERROR

∗∗∗∗

CUTTER ERROR

∗∗∗∗

FLASH WRITE
ERROR

FORMAT
ERROR

FLASH
MEMORY FULL

COMMUNICATION
ERROR