Transcend Information StoreJet 35 Ultra - Manual (Page 23)

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StoreJet Format Utility cannot detect the StoreJet 35 Ultra using eSATA
Ensure your Windows account has Administrator Privileges. The StoreJet Format Utility only supports USB.
Please connect the StoreJet 35 Ultra via USB and click “Refresh.”
Why can’t I use StoreJet 35 Ultra between different operating systems? (Windows®,
Mac and Linux)
Different operating systems typically use different file system formats to offer improved performance or more
advanced storage features. If you plan to use your StoreJet 35 Ultra on different kinds of computers, we
recommend that you format the drive to the FAT32 file system for maximum compatibility between operating
systems.