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Appendix a: service information, Warranty service, Troubleshooting – Tapco T-231 User Manual

Page 12: Warranty service troubleshooting

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Appendix A: Service Information

Warranty Service

Details concerning Warranty Service are spelled

out in the Warranty section on page 19.

If you think your T•231 has a problem, please do

everything you can to confi rm it before calling for

service. Doing so might save you from the deprivation

of your equalizer and the associated suffering.

These may sound obvious to you, but here are

some things you can check. Read on.

Troubleshooting

No Power

• Our favorite question: Is it plugged in? Make sure

the AC outlet is live (check with a tester or lamp).

• Our next favorite question: Is the POWER switch

on? If not, try turning it on.

• Is the red LED above to the POWER switch

illuminated? If not, make sure the AC outlet is live.

If so, refer to “No Sound” below.

• Is the fuse blown? If the POWER LED on the front

panel is not illuminated and you are certain that

the AC outlet is live, if is possible the fuse has blown.

To remove and replace the fuse:

1. Disconnect the line cord from the IEC socket.

2. Remove the fuse drawer by prying it open with a

small screwdriver. It will slide all the way out.

FUSE

3. Remove the fuse and replace it with an

equivalent-type fuse:

315 milliamp slo-blo (T315 A/250 V)

Note: The same fuse is used for both 115 VAC and
230 VAC operation.

4. Replace the fuse drawer by pushing it all the way

back into the IEC socket.

5. Reconnect the line cord and turn the POWER

switch on.

If two fuses blow in a row, then something is wrong.

See the “Repair” section on the next page to fi nd

out what to do.

No Sound

• Is the signal source turned up? Make sure the

signal level from the mixing console (or whatever

device immediately precedes the T•231) is high

enough to produce sound through the system.

• Are you using the T•231 with an insert plug in an

insert jack? Make sure that you are using an insert

cable, and not a mono Y-cable.

Poor sound

• Is it loud and distorted? Turn down the signal

coming from the mixer or signal source.

• Is the input connector plugged completely into

the jack? Make sure all connections are good and

sound.

• Switch the BYPASS switch in and out to compare

the sound with the equalizer in the signal path and

out of the signal path. This can help determine if

the problem is with the T•231 or elsewhere in the

system.

Noise/Hum

• Check the signal cable between the mixer and

the T•231. Make sure all connections are good

and sound.

• Make sure the signal cable is not routed near AC

cables, power transformers, or other EMI-inducing

devices.

• Is there a light dimmer or other SCR-based device

on the same AC circuit as the T•231? Use an AC

line fi lter, or plug the T•231 into a different AC

circuit.