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Technical support – Targus 400-0086-001A User Manual

Page 13

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13

• Increase the distance between the mouse’s receiver and the

base units of other wireless devices.

• Turn off any wireless devices and their base units that are near

the mouse’s receiver.

• If you are using the optical mouse on a metal surface, move it

and the receiver to a non-metal surface. Metals, such as iron,
aluminum or copper, shield the radio frequency transmission
and may slow down the mouse’s response time or cause the
mouse to fail temporarily.

I can’t use the optical mouse while another RF mouse is in use
– what should I do?

Change the channel selection (A/B) on both the mouse and its
receiver. If this does not work, reset the identification code. See
“Establishing a Communications Link” on page 6.

Technical Support

In the unlikely event that you encounter a problem with your
Targus accessory, please contact our technical support team at:

Email: [email protected]

Internet: http://www.targus.com/support.asp

Our knowledgeable staff is also available to answer your questions
through one of the following telephone numbers.

US

Monday through Friday, 8:00 a.m. (08:00) to 8:00 p.m. (20:00)
Eastern time: 800-283-6325

Canada

Monday through Friday, 9:00 a.m. (09:00) to 5:00 p.m. (17:00)
Eastern time: 888-827-4877