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Troubleshooting – Targus 400-0086-001A User Manual

Page 12

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12

Troubleshooting

What do I do if the optical mouse does not work?

• Check that the channel setting on both the mouse and the

receiver are the same.

• Make sure that the polarity of the battery is correct. The

positive (+) and negative (-) ends of the battery must match the
positive (+) and negative (-) connections in the battery
housing.

• The battery may need recharging. Connect the mouse to the

charger base.

• Check that the receiver’s USB connector is firmly attached to

the USB port on your computer.

• Verify that the device drivers are installed.

• Make sure you have established a radio link between the

mouse and its receiver. See “Establishing a Communications
Link” on page 6.

When I use the optical mouse, other wireless devices work
more slowly or fail temporarily – what should I do?

The mouse may cause interference with any cordless,
radio-based device that operates at 27 MHz, such as a telephone,
baby monitor, or toy. To reduce interference, move the mouse’s
receiver and the base unit of the affected device as far away from
each other as possible.

What do I do if the response time of the optical mouse is slow
or the mouse intermittently stops working?

• Increase the distance between the mouse’s receiver and the rest

of your computer equipment. Use the USB extension cable if
necessary.