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Troubleshooting troubleshooting – Transcend Information 630 User Manual

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Cannot hear track playback

1.

Have you downloaded any music files onto the T.sonic

? If no, then you must first do so from your

computer or the Internet. (Only Mpeg I Layer 3 and WMA files compressed at a rate of
32Kbps–320Kbps are supported.)

2.

Are the earphones properly connected to the earphones jack? If not, reconnect them.

3.

Is the volume loud enough? If not, increase the volume level until the music can be heard.

Track name does NOT display correctly on the screen

1.

The default language of the T.sonic

is English. Please set the language option first.

2.

ID3 tag information has display priority on the screen of the T.sonic

. You could modify the ID3 tag by

using Windows Media Player or Winamp.

3.

If the ID3 tag is empty, just the file name will be displayed on the screen.

Cannot enter the RECORD Mode

To make sure the recorded file will not be lost, two safety mechanisms are provided.

1.

If the remaining battery capacity is less than 10%, you cannot enter the RECORD Mode.

2.

During recording, if the remaining battery capacity goes below 10% the T.sonic

will automatically

save the recording.

Track playback sounds intermittent

Plug the earphones into the earphones jack again to make sure they are properly connected.

T.sonic

Powers OFF automatically

T.sonic

features a SLEEP Mode, which acts as a Power Saving feature. You can preset your T.sonic

to Power OFF automatically after 15, 30, or 60 minutes. Please refer to the “

Sleep

” section in SETTINGS.

T.sonic

just isn’t working properly

If your T.sonic

ever stops working properly, or locks up, try Powering it ON and OFF a few times, if this

does not correct the problem you can Reset the unit by pressing the “Reset” button

for 3 to 5

seconds. If all of these options fail you can restore your T.sonic

to its Default Factory Settings by using

the “

Recovery Function

.”

Cannot find the file that was just copied to the T.sonic

Re-copy the file and refer to the “

Disconnecting from a Computer

” section to remove the T.sonic

after

the copy process is completed.

A File that was just deleted still appears

Re-delete the file and refer to the “

Disconnecting from a Computer

” section to remove the T.sonic

after the delete process is completed.

T.sonic

automatically removed from the operating system

This problem occurs when you press the “Volume Down” button

while your T.sonic

is still

connected to a Computer USB port. Unplug your T.sonic

from the USB port and plug it back in again.

Troubleshooting

Troubleshooting