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9customer service, Trouble shooting – One for All URC-7210 User Manual

Page 9

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Customer Service

If you still have questions about the operation of your ONE FOR ALL 1
universal remote and could not find the answer(s) in the TroubleShooting
section, you may want to contact the customer service department for
assistance.

You may care to visit our Internet-site:

www.oneforall.com

Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range

Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.

What do we need to know before you contact us:

1

That you have the ONE FOR ALL 1 URC-7210.
universal remote.

2

The date of purchase (.........../.........../...........).

3

A list of your equipment/models: (see example below).

Device

Brand

Device

Remote

SET-UP

model nr.

model nr.

code

TV

Sony

KV-25C5D

RM-883

1505 (example)

Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.

4.

Then Fax, E-mail or Dial us:
In the UK
E-mail : [email protected] (*)
Fax

: +31 53 432 9816

Tel.

: 0901-5510010 (£ 0,50 per minute)

In Ireland

In Australia

E-mail : [email protected] (*)

E-mail : [email protected] (*)

Fax

: +31 53 432 9816

Fax

: 03 9672 2479

Tel.

: 016015986

Tel.

: 1 300 888 298

In South Africa

In New Zealand

E-mail : [email protected]

E-mail : [email protected] (*)

Fax

: 011 298 2302

Fax

: (06) 878 2760

Tel.

: 0860 100551

Tel.

: 0508 ONE 4 ALL (663 4 255)

Tel.

: 011 298 2300

(*)

Just send a blank message, you’ll get auto-reply.

Trouble Shooting

704983_URC-7210_E_10T:BIG Easy_1_E_10T 01-06-2007 15:57 Pagina 9