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Troubleshooting and faqs, 1 troubleshooting – Asus ROG Xonar Phoebus User Manual

Page 69

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69

ASUS Xonar Phoebus

7.

Troubleshooting and FAQs

7.1

Troubleshooting

1: I cannot install the audio card driver in my PC.
Instructions:

(). Make sure that you have properly plugged the audio card into the PCI

Express slot on your motherboard.

(2). Check that the Windows hardware Device Manager has discovered a

multimedia audio device. If no device is found, please try scanning for new

hardware.

(3). Try to restart your Windows.
(4). Remove the card and plug it into another PCI Express slot.

2: I cannot find the Xonar Phoebus Audio Center.
Instructions:

(). Make sure you have installed the driver.
(2). Find the Xonar Phoebus Audio Center icon in the system tray on the right

bottom of the screen. Double click the icon to launch the Xonar Phoebus

Audio Center utility.


(3). If you cannot find the icon in the system tray, go to the Windows Control

Panel and double click the “Xonar Phoebus Audio Center” icon to make it

visible in the system tray again.

(4). After the driver installation is complete, it’s recommended that you reboot

your computer to complete the setup. If the icon still doesn’t appear, please

try installing the driver package again.

3. I can’t hear any sound from my analog speakers
Instructions:

(). The Xonar Phoebus PCI Express audio card needs the power cable to supply

additional power in addition to the basic PCI Express bus power. Please

double check you have plugged the small 6-pin power plug into the Xonar

Phoebus power connector. If you did not plug the internal power, the Xonar

Phoebus audio center will remind you a warning message and won’t allow

your operation when you double click the Xonar Phoebus audio center icon in

the system tray.