beautypg.com

Blackberry CURVE 8350I User Manual

Page 39

background image

• If you created an email address or added an existing email address to your device

using the email setup screen in the setup wizard, verify that you have received
an activation message on your device from the BlackBerry® Internet Service. If
you have not received an activation message (the message might take a short
period of time to arrive), in the setup wizard, open the email setup screen to send
a service book to your device.

• If you have not received a registration message from the wireless network,

register your device. In the device options, click Advanced Options. Click Host
Routing Table
. Press the

key. Click Register Now.

• If you switched devices, verify that you have switched email service to your new

device. To switch email service to your new device, in the setup wizard, open the
email setup screen. If you created a user name and password when you set up
email on your device, type your login information. Press the

key. Click

Change Device. If you did not create a user name and password when you set
up email, complete the instructions on the screen.

• If the menu item for sending a message does not appear, verify that you have

added an email address or a PIN for your contact.

• Resend the message. Open the message. Press the

key. Click Resend.

• If you use email message filters, verify that the options for email message filters

are set correctly.

37