Roubleshooting – RCA 26730 User Manual
Page 25
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T
ELEPHONE
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the TALK light on?
— Is the telephone line cord connected to the base
unit and the wall jack?
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK
button? Did the CHARGE/ IN USE indicator come on?
The battery may need to be charged.
T
ROUBLESHOOTING
T
IPS
C
ALLER
ID
Problem
Solution
No Display
• Is battery fully charged? Try replacing the battery.
• If you are using AC power, make sure that the unit
is connected to a non-switched electrical outlet.
Disconnect the unit from the plug and plug it in
again.
• Did you order Caller ID service from your local
telephone company? The display won't work
unless you order Caller ID service from your phone
company.
Caller ID Error Message
• The unit displays this message if it detects anything
other than valid Caller ID information during the
silent period after the first ring. This message
indicates either the presence of noises on the line,
or that an invalid message has been sent from the
telephone company.