RoyalTek RN2 - Manual (Page 45)

45
RN2 Users Manual
Chapter 6 Troubleshooting and
Maintenance
6.1. General troubleshooting
6.1.1. If your device does not respond, do a “hard reset.”
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To do a “hard reset,” Disconnect all cables, including the AC adapter, from your device.
By sliding the hard reset switch on the primary ON/OFF switch on the right side of the device
form OFF to ON position then tap the power button.
6.1.2. Users can also perform a “system reset.”
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To do a “system reset,” in the Main menu, tap System, then tap System Info. This will allow you to do a factory
reset (restore to default set- tings), reset the GPS and recalibrate the touch screen interface.
6.1.3. Screen responds slowly
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Make sure you have enough battery power.
6.1.4. Inaccurate response to taps.
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• Recalibrate the touch screen.
6.1.5. Connection Problems with PC.
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Make sure that the cable is securely plugged into the USB port on your computer and on the device. Connect the
USB cable directly to your computer—do not run the cable through a USB hub.
z Reset your device before connecting the cable. Always disconnect your device before you restart your
computer.
6.1.6. No GPS connection
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Make sure that the GPS antenna has a clear view of the sky.
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Note that the GPS reception can be affected by:
„ Bad weather
„ Dense overhead obstacles (e.g. trees and tall buildings)
„
Other wireless devices in the car
6.1.7. No sound coming from the device.
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Make sure mute is not selected for Volume in system settings. The built-in speaker turns off when the headphone
jack is being used.